Identity verification confirms that the person taking the assessment is who they say they are. Before starting, the candidate photographs an official document and their own face. A specialist partner checks whether the document is genuine and whether the face in the selfie matches the one on the document.
The result sits in the attempt report, next to the other integrity signals.
Who can set it up
Anyone who can edit assessments turns the verification on and off. Releasing someone who was held requires the Release identity verification permission, which workspace admins already have.
How to turn it on
Open the assessment, go to the Integrity tab and turn on Identity verification, in the Identity block.
With it on, everyone who receives this assessment goes through the step before the test, and only people whose identity is confirmed get in. Anyone rejected stays on the step until someone at the company releases them.
The change also applies to invitations already sent, because the assessment is read when the person opens the link.
What it costs
Each verification uses Coodesh credits, at the price set in your workspace plan. The credits are reserved when the person opens the capture and become a charge when the result comes in, approved or rejected. If the capture expires with no answer or there is a technical failure, the credits go back to your balance.
If your balance does not cover the verification when the person reaches the step, it is not applied: the person goes straight to the test and the report shows No credits on the Identity row. Buying credits later does not reopen the step for that attempt.
Following the results
On the assessment's Invites tab, anyone being held shows up as Blocked at start. The icon next to the status explains why.
In each person's report, the result sits in the integrity card. Hover over the Identity row to see the document type, whether the face matched and, when someone was released, who did it and when.
How to release someone
A rejection can come from a poor photo, a worn document or bad lighting. That is why there is a manual release, one person at a time.
On the Invites tab, open the row menu and choose Release identity verification.
The person can then start the test. The verification keeps the result it came back with: a rejection stays a rejection on the report, next to the record of who decided to release them. The release is also kept in the workspace activity log.
Frequently asked questions
How long does the answer take?
Usually less than a minute. When the check needs a manual review, it can take up to 24 hours. In that case the candidate gets an email when the result is ready.
What about people with no CPF?
The check runs against the CPF database. Someone who says they have no CPF is recorded as No CPF in the report and only gets into the test if the company releases them.
Can a rejected candidate try again?
Only if the company releases them. When the capture expires with no answer, though, the candidate can restart the step on their own, at no cost.
What if the partner is down?
The person is not held back by a problem that is not theirs. The step says the check could not be done, the person goes on to the test and the report records the failure. Nothing is charged in that case.
Does the company receive the photos?
No. The report carries the result of the check: approved or rejected, document type and whether the face matched.