The Voice Call Mode by Coodesh is designed for companies seeking a deep and humanized assessment, even in large-scale hiring processes. Through a virtual AI interviewer, your company can interact with talents in real-time, capturing nuances of communication and reasoning that resumes or written tests simply cannot reveal.
Why assess talents through voice?
Identifying a talent's edge requires more than just Q&A; it requires dialogue. This technology allows you to observe the confidence, clarity of ideas, and improvisational skills of each professional before the first face-to-face interview.
Key Advantages for Your Process:
Active Listening and Flow: The AI emits short verbal cues ("yes," "mhm," "I see") to validate the talent's speech, creating a natural and welcoming conversation environment.
Voice Activity Detection (VAD): The system identifies the talent's rhythm, eliminating technical barriers and allowing them to focus solely on the content of their response.
Intelligent Interruption: If a talent wishes to add a point while the AI is speaking, the system prioritizes the human voice, ensuring no valuable insight is lost.
Scalability with Quality: Assess multiple talents simultaneously while maintaining technical rigor and standardized criteria.
The Talent’s Journey During the Call
Introduction and Connection: The AI starts the call by introducing itself and contextualizing the topics. This helps reduce anxiety and allows the talent to showcase their full potential.
Probing and Follow-up: If a talent provides a very brief response, the AI gently asks for more details or examples, ensuring a fairer and more complete assessment.
Time Management and Closing: A timer monitors the duration. Near the limit, the AI notifies the talent and performs a cordial closing, respecting the professional's experience.
Controls and Performance Indicators
To ensure the talent achieves their best technical performance, the dashboard offers:
Real-time Audio Level: Ensures the talent's voice is being captured clearly.
Processing Status: Informs the talent if the AI is "Listening" or "Processing" the information.
Mute Function: Allows the talent to take quick breaks or handle external interruptions without affecting the interview recording.
Best Practices for Assessing Talents with AI
To extract the maximum data intelligence from this mode, we recommend:
Encourage Real-life Accounts: Set up review criteria that look for "concrete examples." High-performance talents typically shine when describing situations they have actually lived through.
Focus on Soft Skills: Use this mode to validate competencies such as persuasiveness, verbal clarity, and emotional intelligence.
Topic Customization: Choose themes from our library that challenge the talent to think systemically, evaluating their strategic vision through speech.
Requirements for the Company and Talents
For a seamless assessment experience, ensure that talents have access to:
Updated Browser: Chrome, Edge, or Firefox.
Audio Hardware: The use of headphones is mandatory to avoid echo and ensure the AI analyzes only the talent's voice.
Stable Connection: Quality internet ensures the interaction occurs without delays.
Example: Customer Success (CS) Test
See how the AI conducts the assessment of talents:
Question: The AI asks about account retention strategies.
Interaction: The talent responds, and the AI signals active listening ("certainly," "mhm").
Probing: If the talent is vague, the AI intervenes: "Could you cite a real example of a metric you improved?"
Closing: The AI makes a fluid transition to the next topic or ends the call with a professional thank you.